Our Team

Led by Francine Crystal, President, and Kande McDonald, Vice President, the team brings a variety of styles and tools to address individual and organizational challenges. Each team member offers unique perspectives, expanded options, and a pathway for clients to reach their desired future state. We collaborate with seasoned leadership and organization development consultants who share our commitment to delivering customized services and provide complementary skills and expertise. CCC Consultants are located around the country, offering services through audio and video-conferencing as well as in-person, based on what is most effective and efficient for a particular client's situation.

Francine Crystal

President

Kande McDonald

Vice President

Our Associates

Anne Starr

Associate

Representative Clients

Higher Education
Amherst College
Bellarmine University
Berklee College of Music
Boston University
College of the Holy Cross
East Tennessee State University
​Emerson College
Harvard University
​Massachusetts College of Pharmacy and Health Sciences
Massachusetts Institute of Technology
​Olin College of Engineering​
​Quinnipiac University
Rensselaer Polytechnic Institute
​Rice University
Smith College
Southern New Hampshire University
​Stonehill College
University of California, Berkeley
University of California, Merced
​University of Maryland, Baltimore
Villanova University
​Virginia Tech
​William and Mary
Social Benefit Organizations, Health Care, Education and Other Sectors
American Council of Learned Societies
​APIA Scholars
Boston Arts Academy
​Boston Athletic Association
Coalition for College
Dana Farber Cancer Institute
​EDC​
​Forum on Education Abroad
​Home Care Alliance of MA
​National Society of Black Engineers
Phillips Exeter Academy
Shakespeare Association of America
​Tabor Academy
"Working with Crystal Clear Consulting now for more than 10 years has been rewarding in many ways. Not only have they helped with coaching and mediating, but I have worked with them to create 3 Leadership Development Programs at two different institutions. These programs have been extremely successful and led to the professional advancement of many of our staff employees. We have also sent employees to their Emerging Leaders Program when we weren’t offering it internally. They have done an amazing job getting to know our institution to best plan for our programs. Outstanding work and working relationship – I couldn’t be any happier."
Lily Krentzman, AVP HR
"As consultants, Crystal Clear has partnered with our university in several ways, all impactful. In addition to transition coaching, they facilitate retreats with insight and verve. They have matched multiple senior leaders at W&M with terrific leadership coaches, and partnered with us on a new, developmental 360 process. This is a consultancy that will advance the performance of a senior team, as well as individuals."
Katherine Rowe, President, William & Mary
"Francine has been a critically important advisor and coach to me as I transitioned into the role of president, and later to our entire leadership team at Quinnipiac. She and her associates have consulted with, and guided us on numerous issues including strategic planning and culture building, assisting us build systems to increase results and enhance individual and team excellence."
Judy Olian, President, Quinnipiac University