Testimonials
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Adele Lindenmeyr, Dean of the College of Liberal Arts and Sciences, Villanova University
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Jennifer Derry, Director of Training and Staff Development, Human Resources, Villanova University
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"Following the department chair development day, some of the results that I’ve seen have been increased communication with our office in HR. Chairs are reaching out to us about some issues that they previously did not realize we were a resource for. As the HR partner in this event, Kande really made an intentional effort to keep me in the loop. I also appreciated that she brought such expertise and inside knowledge of higher education, but took the time to understand our unique challenges here at Villanova." |
Katherine Rowe, President, William and Mary
"Francine is a thoughtful and incredibly effective partner for anyone navigating institutional change or identity change as a leader. She is especially acute in balancing a long view with reflection on immediate operational tasks. She tests assumptions in a collaborative and deep way that leads to swift growth in an understanding of ones own goals."
Pano Yeracaris, Chair, Board of Trustees, New England College of Optometry
"Francine Crystal of Crystal Clear Consulting did an excellent job facilitating two annual Board of Trustees retreats for the New England College of Optometry. She gave valuable guidance in ways to approach team building and board development and showed flexibility in her approach. I strongly recommend Francine and the skills she brings to her work."
Georgette Chapman Phillips, Kevin and Lisa Clayton Dean, College of Business and Economics, Lehigh University
"Francine Crystal of Crystal Clear Consulting was a great facilitator at our retreat. She provided both theory and context in her discussion. Most importantly she gave us concrete tools to take back to campus that will insure that the learning will continue long after the retreat is over."
"Crystal Clear Consulting began working with our organization during a significant time of change. We were able to pair individual leaders with coaches that could help them improve their skills and manage the change. The end result improved our ability to work together as a team and to tackle some big issues that we hadn’t easily identified ourselves. It was a great experience for all my staff, from the new leaders to those with more tenure."
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Christine Connors, Former Vice President for Human Resources, Diversity and Inclusion, Berklee College of Music
"CCC has been a fantastic partner for us in developing our Leadership Development Program for mid-level staff. They 'get' us in a way that few consultants do. Developing the pilot program, Francine was thoughtful, insightful and able to effectively push back on assumptions - all extremely helpful attributes that got us to a much better outcome. Now Kande is facilitating a second cohort and we hired CCC again to help us design a leadership development program for academic chairs!" Linda McDougall, Dining Services Director, Swarthmore College
"A good facilitator can read the group and adjust the workshop to meet the needs of the group. Maritza Hall did that with us. Maritza understood our culture and challenges and responded with flexibility during our session. The tools and insights Maritza offered are helping us to meet our challenges and become a more cohesive team." |
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Karla Murdock, Elmes Professor of Psychology and Department Head, Washington & Lee University
"I am really glad that I took advantage of this Virtual Group Coaching opportunity. In the group sessions I have learned some very helpful frameworks and tools for thinking about the job of department head. On the whole, I think the best aspects of the coaching have been to schedule time to think and learn about leadership, and to have a "safe space" including objective others with whom to discuss frustrations and insecurities and share ideas. This has allowed me to maintain some sense of control over the transition to department head."
Bruce Magid, Former Dean, Brandeis International Business School
"Brandeis International Business School worked with Crystal Clear Consulting on a major project to restructure its academic administration. Francine Crystal provided advice on designing and implementing the process, facilitated group meetings with faculty and staff, and held one-on-one conversations with participants. Francine kept us focused on the key questions throughout this process. Her involvement in the project over a number of months was invaluable in steering it in a productive direction and, ultimately, to a successful conclusion."
