Articles
Short pieces by Francine and Kande, which we hope you will find useful.
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Identifies and discusses some of the challenges faced by faculty and staff trying to accomplish important work together given their very different perspectives and expertise.
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Participants in communications workshop often suggest that they'd be more successful if they could put their emotions "aside." This article explores that impossibility and suggests how to use your emotions to improve communication effectiveness.
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Describes how unconscious biases negatively impact decision-making and proposes networking as one effective antidote.
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Identifies the moment a conversation turns “difficult” and describes a simple process for using mindfulness to help transform the difficult into meaningful.
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A tongue in cheek piece which compares providing good feedback with preparing a gourmet meal. It is a useful tool both for those who have little experience with giving feedback and those who have been through countless workshops!
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Are You Making the Most of Your Boss? |
Explores how middle managers can broaden and deepen the relationship with their boss to benefit themselves, the boss and the organization.
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Points out how our preparations for difficult conversations may only create more conflict and offers eight ways to approach the conversation differently.
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