Francine is an insightful coach, a seasoned Organization Development Consultant, and a valued strategic thought partner to leaders throughout higher education and social benefit organizations. She draws on 30 years of work experience and a commitment to her own continuous learning to bring to her clients new perspectives, expanded options and a pathway for reaching their desired future state.
Since 2003, Francine has provided executive coaching, team development, strategic facilitation and customized human resource development strategies to dozens of higher education and social benefit organizations. Whether coaching a leader in a new executive position, working with an entire leadership team, or guiding an organizational change process, Francine is known for quickly establishing trusting working relationships, providing compassionate “straight talk,” and encouraging creative solutions.
Francine’s BA in Social Psychology and MBA in Organizational Studies are augmented by certifications in Myers-Briggs Type Indicator, Emotional Intelligence and Diversity, the Center for Creative Leadership’s Benchmarks, and The Hay Group’s Emotional Competence Inventory. She is an alumna of Higher Education Resources Services (HERS) program, 2003, and has presented numerous times at CUPA-HR (College and University Professional Association for Human Resources).
Difficult Conversation: How to Discuss What Matters Most by Douglas Stone, Bruce Patton, Sheila Heen
Stone, Patton and Heen have taken their work at the Harvard Project on Negotiation and presented insights and lessons on communications in a way that is engaging and immediately applicable. Personally, I find this book resonates with my approach to communications, and builds on the same influences from the field, more than any other book I’ve read.
The Department Chair Primer: What Chairs Need to Know and Do to Make a Difference by Don Chu
A good, basic primer for new academic leaders. Short and to the point with appropriate case studies.
Leadership Agility: Five Levels of Mastery for Anticipating and Initiating Change by Bill Joiner and Stephen Josephs
It was a revelation in graduate school to learn that adults move through developmental stages just like kids! This book does the best of any I know to identify what is most useful to those who wish to apply this work to their own leadership journey.
Immunity to Change: How to Overcome It and Unlock the Potential in Yourself and Your Organization by Robert Kegan, Lisa Laskow Lahey
Kegan and Lahey have created a process and a tool for getting us “unstuck” when it seems that making real change is impossible.